Olympic AC
Effective Date: Febrary 27, 2025
Our website address is: https://olympic-ac.com.
At Olympic AC, we respect your privacy and protect your personal information. This Policy explains what data we collect, how we use it, and how we safeguard it when you visit our website, contact us, or request our HVAC services.
By using our site or services, you agree to this Policy.
1) Scope
This Policy applies to olympic-ac.com, its forms, and Olympic AC’s official contact channels (phone, WhatsApp Business, and email). Links or embeds from third parties (e.g., Google Maps) are governed by their own policies.
2) Information We Collect
a) Information you provide
Identification and contact details: name, phone number, email, and message content (e.g., quote requests, scheduling, support).
Service details: property address, preferred contact method, equipment details, scheduling availability, and any files/photos you upload.
b) Information collected automatically (browsing)
Technical/usage data: IP address, browser, device, pages visited, date/time, session duration, and referrer URL.
Cookies and similar technologies: used for essential operation, preferences, and measurement.
c) Third-party tools we use
We use Google Analytics 4, Google Ads, Meta Pixel, reCAPTCHA v3, WhatsApp Business, and Google Maps.
These tools may collect online identifiers and browsing events for measurement, spam/abuse prevention (reCAPTCHA v3), communication (WhatsApp Business), and location display (Maps).
You can manage cookies in your browser settings. Disabling them may limit site functionality.
4) Legal Bases
We process data under: consent (e.g., non-essential cookies, subscriptions), contract/performance of requested services (quotes/service scheduling), legitimate interests (security, essential metrics), and legal obligations.
5) Cookies & Advertising
We use first-party and third-party cookies for:
Necessary: core site functionality and security (including reCAPTCHA v3).
Analytics: audience measurement and content improvement (Google Analytics 4).
Marketing: campaign measurement/optimization (Google Ads, Meta Pixel).
You may limit tracking via your browser and, when available, through a Cookie Preferences Center.
6) Data Retention
We keep information only as long as necessary for the purposes above and to meet legal/accounting requirements. Afterwards, we keep the data save.
7) Security
We implement reasonable administrative, technical, and physical safeguards (TLS encryption in transit, access controls, monitoring) to protect information against unauthorized access or disclosure.
8) Sharing & Transfers
We do not sell or rent your information. We may share it with service providers (web hosting, analytics, security, transactional email, ad platforms, WhatsApp Business, Google Maps) under confidentiality agreements.
We may disclose information to authorities where required by law or to protect the rights, property, or safety of Olympic AC, customers, or the public.
We do not offer financing and we do not sell products or services on the website. Service requests are handled only via direct contact.
9) Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information;
- Request correction of inaccurate data;
- Request deletion where appropriate;
- Restrict or object to certain processing;
- Data portability in commonly used formats;
- Opt out of marketing at any time (unsubscribe links or direct request).
To exercise your rights, use the Contact details below. We may request reasonable identity verification.
10) Children’s Privacy (Under 18)
We do not knowingly collect information from individuals under 18 years of age. If you believe a minor has provided us with personal data without authorization, please contact us and we will delete it in accordance with applicable law.
11) Third-Party Links & Content
Our site may embed or link to third-party services (e.g., Google Maps, WhatsApp Business). Each third party is responsible for its own privacy policy, which we recommend reviewing.
12) Changes to This Policy
We may update this Policy to reflect legal, technological, or operational changes. We will post the current version with its Effective Date. Please review it periodically.
13) Contact
Olympic AC
Website: olympic-ac.com
Phone: (713) 542-2077
Email: info@olympic-ac.com